top of page

Privacy policy

Privacy Policy for UP Expedite LLC
Effective Date: 1/1/25
​
Introduction
At UP Expedite LLC ("we," "us," or "our"), we are committed to protecting your privacy. We value your trust and want to emphasize that we do not sell your personal information to third parties. This Privacy Policy outlines how we collect, use, disclose, and protect your information. It also explains your rights and options regarding communications from us, including how to opt out of receiving marketing or other messages.
Information We Collect
We may collect the following types of information:

  1. Personal Information: This includes your name, email address, phone number, and physical address, which you may provide when using our services or contacting us.

  2. Communication Preferences: Information about your preferences for receiving communications from us.

  3. Device and Usage Information: Data about your interactions with our website and communications, such as IP addresses, browser types, and message response rates.

How We Use Your Information
We use the information we collect for the following purposes:

  1. To provide and improve our services.

  2. To communicate with you regarding your requests, orders, or inquiries.

  3. To send marketing communications, promotions, or updates, if you have opted in to receive them.

  4. To comply with legal obligations and protect our legal rights.

We Do Not Sell Your Information
We want to assure you that we do not sell your personal information to third parties. Your data is used solely to enhance your experience with our services and for the purposes outlined in this policy.
SMS Communications Policy
By opting in to receive SMS messages from UP Expedite LLC, you agree to the following:

  1. Message Frequency & Fees:

    • You may receive informational messages regarding your shipment 1-2 times a week.

    • Message and data rates may apply depending on your mobile carrier plan.

  2. Opt-In Confirmation:

    • Upon opting in, you will receive a confirmation message stating that you are subscribed to receive messages from UP Expedite LLC.

  3. Opt-Out Instructions:

    • You can opt out of SMS communications at any time by replying STOP or CANCEL to any message.

    • Upon opting out, you will receive a confirmation message stating that you have been unsubscribed and will no longer receive further messages.

  4. Help Instructions:

  5. Privacy & Data Protection:

    • Your mobile number and personal information will be used solely for providing the requested services and will not be shared or sold.

    • Your mobile opt-in information will not be shared with any parties.

Communications and Opt-Out Options
We strive to ensure that our communications are useful and relevant. However, you may opt out of receiving certain types of communications at any time by using the methods below:

  1. Text Messages:

    • You can opt out of receiving text messages by replying to any message with the word STOP, UNSUBSCRIBE, or QUIT. Once we receive your request, you will no longer receive text communications from us, except for messages necessary to complete your transactions or as required by law.

  2. Emails:

    • To stop receiving marketing emails, click the "Unsubscribe" link at the bottom of any email we send. You may still receive transactional or service-related emails.

  3. Phone Calls:

    • You can request to opt out of receiving calls by contacting us directly at 906-212-3020. â€‹

How to Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or loss. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we protect your information.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, as well as the right to restrict or object to certain processing activities. To exercise these rights, please contact us at the information provided above.
Thank you for choosing UP Expedite LLC. We value your trust and are committed to safeguarding your privacy.

For more details on service terms, please see our Terms of Service
bottom of page